The WebSoll site is owned by S.C. WEBSOLL E-COMMERCE S.R.L., a Romanian company, registered with the O.R.C. Mures with no. J26 / 1939/2017, having fiscal code RO 38432804, based in Targu Mures, Str. Aleea Carpati Nr.41, Mures county.
SC WEBSOLL E-COMMERCE S.R.L. (“Us”) gives you access to the site and use of https://websoll.com (“the store / site”), subject to your acceptance of these terms and conditions. ”). By accessing, using, obtaining or purchasing any product (online store/ website) or service, content, data, materials, information or services through our store, you agree to abide by these Terms and Conditions.
Delivery time information
The delivery term of the Finished online store is 5-7 working days from the date of receipt of the money or advance according to the contract.
10-15 working days after signing the contract. (Custom Online Store)
10-15 working days after signing the contract. (Custom Website)
5-7 working days for the online store of your choice to be uploaded to the host (hosting) chosen by us and with all the options, functionalities and design, from the online store ordered by you (which you tested by clicking from product description on Demo_1, Demo_2, Demo _...)
Depending on the quantity of materials (text, photos, logo, audio, video, etc.) and the date you send them to us, the delivery time for the personalized online store will be calculated with the materials sent by you. We communicate it by e-mail after receiving your materials.
The displayed prices as well as the additional expenses / taxes are calculated with the value added tax (VAT) included, regulated by the Romanian fiscal laws.
If you want to specify certain aspects regarding the ordered Finished online store, please enter these things in the Remarks box, before placing the order or contact us after placing it.
The day the ordered online store is ready, you will be notified by email.
The minimum order is according to the contract between the client and us, following that the payment should be made according to the contract, by bank transfer, following that after the validation of the payment/advance, the order (online store/website) or the service should be prepared for its start.
Payment methods:
By paying online (bank transfer):
1. How do I buy products (Finished online store/website) or services from the website https://websoll.com?
SC WEBSOLL E-COMMERCE S.R.L. sell products online (online stores/websites) and web services/promotion through online payment services: Bank transfer. In this way, we can provide our customers with a safe and efficient ordering service.
1. Through Bank transfer:
You can buy the products online (Finished online store/website) and web services/promotion), following 3 steps:
A) Select the online store you want to buy and click on the Add to cart button; Click the Finish order button or press the button directly: Order now; and will take you directly to the checkout page.
B) Enter your personal data.
This information is necessary for the correct and efficient processing of the order placed by you. Personal information is not transferred to other third parties, nor by S.C. WEBSOLL E-COMMERCE S.R.L. Be sure to fill in the correct form and indicate the persons (natural / legal) on whom the invoicing will be made. The email address is extremely important, as the information related to the order and the ordered stores will be sent via email. An incorrect email address slows down the entire ordering process of the store. Moreover, S.C. WEBSOLL E-COMMERCE S.R.L. will not be able to contact you and inform you of the status of your order.
C) Enter the company's account data correctly:
When the bank transfer transaction was successful, please send us the proof to the e-mail address: info@websoll.com
You can also place the order without paying in advance. After placing it, we will contact you for your chosen project and we will send you a contract in which it will be established by mutual agreement how you will pay. (example: advance upon signing and the difference upon handing over the project or everything in advance).
D) For (personalized online store/personalized website) and web services/promotion, press the contact us button.
E) Enter the required data.
F) You will be contacted by us to establish the project (materials, field of activity, etc.) and the contract.
Payment methods
You can choose from the following payment methods: bank transfer/payment order.
The electronic payment methods used by us comply with the NBR Regulation no. 6/2006, regarding the issuance and use of electronic payment instruments and the relations between the participants in the transactions with these instruments.
Your registration obligations
In order to be able to purchase an online store/website or other services offered by us on https://websoll.com, it is not mandatory to have an account on our website.
By using the service, you agree to provide true, accurate, current and complete information about yourself, as specified in the documents, and you agree to provide this information correctly and completely.
In the event that we believe that this obligation is not being met by you, we reserve the right to block your access to the use of the service, for a fixed or indefinite period of time, without prior notice.
Member registration, password and member behavior:
By registering as a member, you will be asked to choose a username (email address) and a password. You are responsible for keeping your password secure as a member of this site, and any activity carried out under your username is entirely your responsibility.
You agree to notify us immediately of any loss of password or sign of unauthorized activity under your username.
You can only use our site if you agree to these "Terms and Conditions". You are responsible for maintaining the confidentiality of your passwords, login and account information. You will be held financially responsible for all uses of our site by anyone who uses your password and your login information. You agree to be fully responsible for any orders and payments made by using our site in your account. The WebSoll team may use for advertising purposes and not just any comments written by visitors or registered members of the site.
You also represent and warrant that all information you provide is true and accurate.
You can only use our site to order, pay or view our products (online shops/websites/services). You may not use our site: to place an illegal, fraudulent or speculative order or payment; to display or transmit any unlawful, threatening, defamatory, defamatory, defamatory, obscene, indecent, pornographic or profaning material or any material that may constitute or encourage conduct that could be considered a felony, which could give rise to civil liability , or who might otherwise violate any law; or any other purpose that is illegal or prohibited by these Terms.
We may, at any time and without notice or liability, terminate or restrict your access to all or any component of our site. Your access to our site may not be uninterrupted or unavailable at any time. We cannot guarantee the absence of errors on our site, the correction of defects or errors, or the absence of viruses or other harmful behavior on our site or on the servers that make it available. You may not use any device, software or routine that interferes with or attempts to interfere with the normal operation of our site, nor do you take any action that would impose an unreasonable load on our computer equipment.
Any attempt to access the personal data of users on the site, to change the content of https://websoll.com, affecting its performance is considered an attempted fraud.
Your placed order obligations (Finished online store/website/web services/promotion)
Please provide us with all the necessary materials for the "Finished online store/website/web services/promotion" (texts, photos, logo, audio, video, etc.) within the required deadlines and explicitly request additional operations resulting from the inclusion of materials in the work or any changes requested.
You are solely responsible for the materials provided (text, photos, logo, audio, video, etc.) and used for the (Finished online store/website/web services/promotion) ordered and for the legality of the activity carried out in the online store ordered by you.
You must pay separately or have an internet domain name. (your domain)
In the event that, during the (Finished online store/website/web services/promotion), you are late to provide us with the information (texts, photos, logo, audio, video, etc.) requested by us for more than 2 weeks, we will suspend their execution.
This time between the due date of your obligation to provide us with the requested information and the date on which the information is actually provided by you will not be taken into account when the "delivery time" expires. suspension is attributable to you.
OUR OBLIGATION
We are committed to providing the following services:
To install the product "Finished online store/ Website" ordered by you with all its options, features and design on a hosting designated by us. (Just like the one you ordered and saw on our site)
Upload all materials (text, photos, logo, audio, video, etc.) sent by you to the server designated by us.
Technical assistance for a period of 1 year by e-mail. Meaning that any question you have (About the Ordered Online Store/ Website) you can send it to our e-mail address (info@websoll.com) and we will answer you in 24-48 working hours.
Presenting the online store/ website on time, in final format, and performing proof of operation. In case of impossibility to present the online store/ website on time, we reserve the right to propose the extension of the initial term.
We do not guarantee the customer regarding the traffic or the profit generated by the online store/ website ordered or related to it and we cannot be held responsible for any loss of profit. Also, our subcontractors who have been accepted and approved by you are subject to the provisions of this point.
Limitation of liability
We and our partners will not be liable or liable for (A) damage to your computer or viruses that may infect your computer or other equipment as a result of access to, use by you or browsing our site or downloading by any content, information, materials, data, text, images, video or audio on our site, or (B) any damage, loss, claim, damage, or any special, exemplary, punitive, indirect, incidental or incidental damages; Consequences of any kind, whether based on contract, prejudice, strict liability or otherwise, arising out of or in any way related to (I) any use of our site or the content, data, materials or information contained therein , (II) any failure or delay (including without limitation the use or inability to use any component of this site for purchase, resale or payment), or (I II) execution or non-execution by us or by any supplier, even if we or our supplier have been notified of the possibility of damage to these parties or any other party.
This disclaimer applies to any damage or injury caused by any underperformance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction, or unauthorized access to , modification, or use of the record, either for breach of contract, harmful conduct, negligence, or on the basis of any cause of action.
Protection of personal data
In accordance with the European Regulation 2016/679 on the protection of individuals with regard to the processing of personal data and the free movement of such data (GDPR) we inform you that our company records personal data only for the ways / purposes provided by law or required by use our service, according to the notification number 10834 ANSPDCP from 25/02/2009.
By your orders, you expressly and unequivocally agree that your contact details may be processed by S.C. WEBSOLL E-COMMERCE S.R.L.
SC WEBSOLL E-COMMERCE S.R.L. guarantees respect for the rights conferred by European Regulation 2016/679. These rights can be exercised by means of a simple written request which will be sent by email to info@websoll.com.
At the email address info@websoll.com, the user may request detailed information on the data retrieved, stored and processed by WebSoll.com, may request, free of charge, their modification or rectification, updating, blocking or deleting the data retrieved, stored and processed by WebSoll.com. This user right is permanent and can be exercised at any time by requesting WebSoll.com at info@websoll.com
If the user considers himself harmed by the retrieval, storage or processing of his personal data by WebSoll.com or is dissatisfied with the way WebSoll.com has handled his request for such data, he may contact the A.N.S.P.D.C.P. or the court, in accordance with the relevant legal provisions.
Please see our Data Protection Policy
Refund information:
Fill in the return form, which falls within the legal return period, are 14 calendar days, but with the specification that the online store (the ordered product) must have a technical problem or error that cannot be solved. We provide the store for each product (store) separately (for the product description "DESCRIPTION" click on Demo_1, Demo_2, Demo _...) and you can test it before buying it even more than 14 days .
Money cannot be refunded on ordered online stores / website, which have errors or technical problems caused by the beneficiary (deleted files, modified, moved, etc.)
The Romanian legislation in force stipulates: “the consumer has the right to unilaterally terminate the distance contract, within 14 calendar days, without penalties and without invoking any reason. The only costs that can be borne by the consumer are the direct costs of returning the products. "
Item warranty
The warranty of our stores is 1 year.
The warranty is lost if:
1. Beneficiary deletes files, modifies, moves, etc.
2. The server is not the one indicated by us.
3. Has access to the server.
The warranty conditions are in accordance with applicable law. The guarantee granted does not affect the rights conferred by consumer law and is in accordance with the provisions of Government Ordinance No. 21/1992 on Consumer Protection, as subsequently amended, and Law No. 449/2003.
Complaints and notifications will be sent to the email address: info@websoll.com. The time for resolving complaints and grievances is between 2-5 working days.
Copyright:
We, together with our suppliers of services and products (online stores / websites) ("Suppliers"), own and own the license rights to our site and all its contents. You will not copy, reproduce, republish, upload, display, transmit, distribute, sell, transfer or modify any of the content, data, information or materials found on our site except with the written consent of our company representative. .
Your use of and access to our site will not grant you any license or right to use any of the Names, Images, Trademarks. You will not use any robot, spider, other automated device, or manual process to monitor the materials available through our site. All software, applications, and modules used on our site are the property of us or our licensed partners. You may not reproduce, reverse engineer, create derivative works from, disassemble or decompile, sell, rent, distribute, assign, transfer, transfer or modify any software on our site.
You agree and declare that any text, images, graphics, pictures, videos, designs and any other work submitted to us for inclusion in the content of the ordered online store / website are owned and owned by you, or you have permission to use them.
You are solely responsible for any damage caused to any person by infringing the intellectual or industrial property rights caused by the inclusion in the online store of works protected by these rights.
To report the copyright infringement, please write to us at info@websoll.com.
Transitional and final provisions
You may not assign, delegate or transfer your rights or obligations under these Terms and Conditions. We may change these Terms at any time. Your continued use of our site, after any changes to these Terms, will be subject to the Terms in effect at the time of your use. You will need to review these Terms periodically. Your continued use of our site, after any changes, will mean your acceptance of the amended Terms. Except as described in the foregoing, you and we may modify these Terms only in a written document signed or otherwise accepted by you and us. If we do not act in connection with the breach by you or anyone else on any occasion, it does not mean that we waive our right to act in connection with future or similar breaches. If a court finds that any provision of these Terms is unenforceable or invalid, that provision will be enforced to the fullest extent permitted by applicable law, and the other Terms will remain in full force and effect.
These Terms, together with those articles that have become part of these Terms by reference, constitute the entire agreement between us and you regarding your use of our site, and supersede any prior agreements or agreements (oral or written) with regarding your use of our site.
These terms and conditions, as well as your and our compliance with them, are governed by Romanian law. If you bring any action in court related to your use of our site, our products and services or these terms, you agree to bring this action only in the courts of Romania and only after written notice. , a SC WEBSOLL E-COMMERCE SRL In any such action or any action we may take, the successful party shall have the right to recover all its costs incurred in connection with the action, including but not limited to costs, both taxable and non-taxable. A printed version of this Agreement and any notice given in electronic form will be admissible in court proceedings on or in connection with these Terms and to the same extent and subject to the same conditions as other commercial documents and records originally generated and kept in printed form.
If you have an account on https://websoll.com, it means that you agree to the above terms and conditions, so you are responsible for any non-compliance.
Promotions
The WebSoll team frequently organizes various Promotions, which are announced on the site and / or on Facebook and / or other channels. WebSoll promotions are not cumulative. WebSoll promotions take effect when they are activated on the site and close when they are deactivated on the site.